Customer Marketing Manager

Feedzai(1 month ago)

HybridFull TimeManager$116,052 - $152,119 (estimated)Marketing

About this role

The Customer Marketing Manager at Feedzai will drive global customer marketing initiatives to maximize customer lifetime value, strengthen engagement, and accelerate product adoption. This role owns customer advocacy and storytelling, the global reference program, and community initiatives while translating customer insights into strategic recommendations for GTM and product. The manager partners closely with Customer Success, Product Marketing, Growth, and Sales to launch scalable, measurable customer-led programs.

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Required Skills

Advocacy
Storytelling
Lifecycle Engagement
Reference Management
Community Building
VoC Insights
Program Management
Content Creation
Project Management
Communication

About Feedzai

feedzai.com

Feedzai is an AI-native fraud and financial crime prevention platform that uses machine learning to detect and stop fraud, money laundering, and other risks across channels in real time. Its solution combines real-time risk decisioning, transaction monitoring, behavioral and entity analytics, and explainable ML to reduce false positives, lower operational costs, and support compliance. Deployed by banks, fintechs, payments firms and merchants worldwide, Feedzai offers scalable, cloud-native integrations and prebuilt connectors for production use.