Customer Onboarding & Adoption Specialist (Remote - Mexico Only)

Varicent (2 months ago)

HybridFull TimeMedior$97,643 - $129,901 (estimated)Customer Success

About this role

The Product Adoption Specialist is a customer-facing role focused on driving adoption and value of Varicent’s AI-enabled SaaS product portfolio. This hybrid position ensures a smooth transition from sale or implementation to activation by leveraging deep product knowledge and strong coaching skills. The role prioritizes customer engagement, product stickiness, and retention while helping customers achieve measurable outcomes with AI capabilities.

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Required Skills

AI Onboarding
Product Knowledge
Customer Follow-Ups
Content Creation
Usage Monitoring
Feedback Collection
Relationship Building
Internal Enablement
Feature Testing
Event Participation

+3 more

About Varicent

varicent.com

Varicent provides sales and revenue performance management software that helps organizations drive higher performance and maximize revenue by turning data into actionable insights and tools. Its platform covers incentive compensation management, territory and quota planning, sales planning and forecasting, and analytics/revenue intelligence to model, automate, and optimize sales processes. Varicent integrates with CRM and enterprise data systems to deliver accurate pay calculations, real-time performance visibility, and actionable analytics for sales, finance, and operations teams. Enterprises use Varicent to reduce compensation errors, boost sales productivity, and better align incentives with strategic revenue goals.

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