Customer Onboarding Manager SR
Sagent
About this role
A Senior Customer Onboarding Manager at Sagent is a senior-level client-facing role focused on onboarding and implementing Sagent’s mortgage-servicing technology for servicers, vendors, and consumers. The position supports the company’s mission to modernize mortgage servicing and works closely with cross-functional teams to ensure successful product adoption and client satisfaction.
Skills
Qualifications
About Sagent
sagent.comSagent builds modern, consumer-first mortgage loan servicing software for banks and lenders that serve millions of consumers. Their platform is designed to enable smarter, faster loan servicing at scale with digital borrower experiences, operational automation, and compliance-friendly workflows. Sagent integrates with core systems and partners to support servicing operations, payments, loss mitigation, and investor reporting. Banks and servicers use Sagent to replace legacy systems, streamline operations, and improve the end-to-end borrower and agent experience.
Recent company news
Sagent Names Two Executives To Support Expansion Of Mortgage Servicing Platform
Aug 21, 2025
Mortgage Servicing Co. Sagent Names Its Board Chair as New CEO
Jan 5, 2026
Sagent Launches Bludigo®, an Indigo Carmine Injection, Through New Partnership with Provepharm
Dec 3, 2025
Sagent Pharmaceuticals enters ophthalmic market, launches travoprost ophthalmic solution, USP 0.004%
Sep 16, 2025
Sagent hands CEO reins to Chris Marshall
Jan 5, 2026
About Sagent
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Sagent.
Salary
$133k – $178k
per year