Customer Onboarding Manager SR

Sagent(14 days ago)

HybridFull TimeSenior$133,336 - $177,687 (estimated)Professional Services

About this role

A Senior Customer Onboarding Manager at Sagent is a senior-level client-facing role focused on onboarding and implementing Sagent’s mortgage-servicing technology for servicers, vendors, and consumers. The position supports the company’s mission to modernize mortgage servicing and works closely with cross-functional teams to ensure successful product adoption and client satisfaction.

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Required Skills

Software Implementation
Project Management
APIs
SQL
ServiceNow
PowerShell
System Architecture
Risk Management
Stakeholder Communication
Continuous Improvement

Qualifications

Master's Degree in Business, Engineering, or Computer Science
Bachelor's Degree in Business, Engineering, or Computer Science

About Sagent

sagent.com

Sagent builds modern, consumer-first mortgage loan servicing software for banks and lenders that serve millions of consumers. Their platform is designed to enable smarter, faster loan servicing at scale with digital borrower experiences, operational automation, and compliance-friendly workflows. Sagent integrates with core systems and partners to support servicing operations, payments, loss mitigation, and investor reporting. Banks and servicers use Sagent to replace legacy systems, streamline operations, and improve the end-to-end borrower and agent experience.