Customer Onboarding Manager

Qonto(4 years ago)

HybridFull TimeManager$128,356 - $167,333 (estimated)Operations

About this role

A Customer Onboarding Manager at Qonto helps ensure a seamless experience for entrepreneurs and investors during company creation and capital increases. The role represents the customer voice within the Operations team and contributes to building a large-scale onboarding service across France and Spain. The position is based in Barcelona and supports Qonto’s mission to deliver a finance workspace for SMEs.

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Required Skills

Customer Support
Onboarding
KYC
AML
Compliance
CRM
Zendesk
Notion
Problem Solving
Process Improvement

+3 more

About Qonto

qonto.com

Qonto is a digital business banking platform that provides business accounts, payment cards, and tools to manage company finances. It bundles invoicing, bookkeeping, expense management and financing options to simplify cashflow and accounting workflows. Targeted at small and medium-sized businesses and freelancers, Qonto emphasizes a streamlined digital experience, integrations and dedicated customer support (7/7).