Sales Onboarding Specialist
Careers at Tide(13 days ago)
About this role
A Sales Onboarding Specialist at Tide supports conversion of prospects who have expressed interest into active Tide members by guiding them through the signup journey and recommending relevant products. The role works closely with KYC and onboarding teams to ensure documentation and compliance needs are met while supporting revenue goals. It is a customer-facing position focused on delivering a smooth, member-first onboarding experience.
Required Skills
- Customer Service
- Telesales
- Upselling
- KYC
- AML
- Troubleshooting
- Communication
- Zendesk
About Careers at Tide
tidecleaners.comTide Cleaners is a consumer-facing dry cleaning and laundry brand that provides professional garment care—dry cleaning, wash & fold, stain removal, alterations—and related services. The company emphasizes quality cleaning plus modern convenience through mobile ordering, app-based pickup & delivery and smart locker collection across a national network of franchised and company-operated locations. Launched under the Tide brand, Tide Cleaners leverages Tide’s cleaning expertise and consistent standards to simplify garment care for busy consumers and partner properties.