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Customer Onboarding Manager at Qualio - ApplyBlast

Customer Onboarding Manager

Qualio

3 months ago

3.4 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Customer Onboarding Manager at Qualio serves as the primary point of contact for new customers, guiding them through the implementation of the platform to quickly realize value. The role focuses on managing onboarding projects, aligning solutions with customer objectives, and ensuring a smooth transition to long‑term success while collaborating with sales, product, and support teams.

Responsibilities

Manage a portfolio of onboarding projects ensuring timely delivery
Partner with customers to design solutions and onboarding plans
Coordinate with internal teams to resolve project risks and ensure smooth hand‑offs

Skills

About Qualio

qualio.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2012

View Profile

Qualio is an AI-powered agentic compliance platform for life sciences, medical devices, pharma, and biotech companies. Its AI agents monitor regulatory changes, execute quality workflows, and automate gap analyses across 30+ standards (FDA, ISO 13485, MDR, EMA, etc.), helping teams stay continuously audit-ready and cutting audit prep from 20+ weeks to under 4. The platform unites quality management (QMS), product lifecycle, and compliance intelligence — including document control, training, CAPA, and supplier management — in a single integrated solution trusted by 700+ regulated companies.