Customer Onboarding Manager

The Customer Onboarding Manager at Qonto supports entrepreneurs and investors through key business milestones, including company creation and capital increases, by providing clear guidance and resolving complex cases. This role involves collaborating with internal teams and external partners to improve onboarding processes and turn customer feedback into actionable product and operational improvements. The position requires fluency in French and English, a customer-first mindset, and strong organizational skills to manage competing priorities effectively.