Customer Onboarding & Retention Lead
Sleek
About this role
A Customer Onboarding & Retention Lead in the Customer Success department focuses on guiding new clients through the onboarding process and implementing strategies to retain them. The role involves engaging with customers to ensure smooth adoption of products and services, and fostering long-term relationships.
Skills
About Sleek
sleekplan.comSleekplan is an all-in-one user feedback tool designed for websites and web applications. It helps teams collect, discuss, and prioritize customer input, then translate it into a connected roadmap and changelog. The platform provides modules such as Feedback Board, Public Roadmap, Changelog, CSAT, Net Promoter Score, and in-app Surveys to capture and act on user feedback. Sleekplan streamlines product discovery and prioritization by centralizing feedback, roadmapping, and release communication for product teams.
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About Sleek
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sleek.
Salary
$63k – $84k
per year