Customer Onboarding Specialist
SPINS
About this role
A Customer Onboarding Specialist at SPINS supports new clients through onboarding and early adoption of the platform, providing structured training and ensuring a seamless transition. The role involves building client competency in SPINS datasets and tools, and collaborating with cross-functional teams to enhance the onboarding experience.
Skills
About SPINS
spins.comSpins is a retail data and analytics firm focused on the health-and-wellness, natural, organic, and specialty CPG channels. It delivers syndicated and custom product intelligence, consumer insights, and analytics tools that help brands and retailers optimize assortment, merchandising, pricing, and innovation. Spins combines POS, e-commerce and panel data to surface category performance, trends, and shopper behavior across channels. Its customers—CPG manufacturers, retailers and health-focused organizations—use its insights to guide product launches, category strategy, and go-to-market decisions.
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About SPINS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SPINS.
Salary
$65k – $70k
per year