Customer Operation Manager

Kody(3 months ago)

RemoteFull TimeMedior$94,706 - $126,655 (estimated)Customer Operations

About this role

Kody is a fast-growing fintech company that provides advanced payment solutions to offline businesses. They are seeking a Customer Operations Manager to oversee customer service, onboarding, and relationship management, supporting their expansion in the US market.

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Required Skills

Customer Support
Issue Resolution
Onboarding
CRM
Communication
Problem Solving
Relationship Building
Process Improvement
Compliance
Industry Networking

About Kody

kody.com

Kody is an innovative agentic AI commerce platform that simplifies business operations through seamless embedded payment solutions. It offers intuitive tools for businesses to manage their transactions effectively, providing instant access to cash and robust management capabilities. With a focus on enhancing the commerce experience, Kody's solutions empower businesses to streamline their payment processes while leveraging AI technology for enhanced decision-making. Customers can rely on Kody for a comprehensive platform designed to meet the diverse needs of modern commerce.

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