Customer Support Agent- FR
SumUp(21 days ago)
About this role
SumUp is hiring a Customer Support Agent focused on the French market, based onsite at its Barcelona headquarters. The role serves as the voice of the company for French-speaking merchants, supporting small businesses and contributing to an international customer support organization. It offers growth exposure in fintech and customer experience within a fast-growing European tech company.
Required Skills
- Customer Support
- French
- English
- Call Handling
- Email Support
- Chat Support
- Issue Resolution
- Customer Experience
- Prioritization
- Problem Solving
+4 more
About SumUp
sumup.comSumUp is a global financial‑technology company that provides simple, affordable payment solutions for small businesses, including card readers, point‑of‑sale systems and online payment tools. Millions of merchants use SumUp’s hardware, mobile app and web platform to accept in‑person and remote payments, track sales and manage day‑to‑day operations. The company emphasizes ease of use, transparent pricing and broad international availability, backed by customer support and integrations to help merchants grow.
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