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Customer Operations Analyst II at Biamp - ApplyBlast

Customer Operations Analyst II

Biamp

1 month ago

3.4 on Glassdoor

Brighton, England, United Kingdom

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Operations Analyst II processes orders using the Infor ERP system and manages the fulfillment process through a ticketing system to provide exceptional service to Biamp customers. The role involves responding to customer inquiries, resolving issues, and ensuring accurate order processing and pricing verification. Additionally, the analyst collaborates with sales and operations teams to prioritize orders and coordinate with third-party warehouses for shipping and logistics.

Responsibilities

Process purchase orders accurately using ERP system
Resolve customer inquiries and issues via ticketing system
Coordinate shipping and track deliveries with third-party warehouse

Skills

About Biamp

biamp.com

Headquarters

Beaverton, Oregon, United States

Company Size

501-1000 employees

Founded

1976

View Profile

Biamp is a leading provider of professional audiovisual equipment and integrated AV solutions for meeting rooms, conference spaces, and large enterprises. Its product lineup includes Tesira networked DSP platforms, Parlé voice lift microphones, Cambridge sound masking, and Voltera amplification, along with the Biamp Workplace cloud-based AV management platform. Biamp serves industries from corporate and education to government and healthcare, delivering scalable, reliable AV technology.