Customer Operations Assistant

Harrods(7 days ago)

HybridFull TimeMedior$75,635 - $100,862 (estimated)Customer Service Experience

About this role

A Customer Operations Assistant at Harrods supports the customer service functions by managing operational activities, ensuring processes are efficient and compliant, and collaborating with various teams to improve customer and employee experiences. The role involves handling data requests, system administration, and supporting project work in a luxury retail environment. It offers a hybrid work mode based in Hammersmith, with travel across different Harrods locations.

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Required Skills

Data Management
Process Improvement
Customer Service
System Administration
Communication
Excel
Microsoft Office
Operational Support
Team Collaboration
Auditing

About Harrods

harrods.com

Home to over 3,000 brands, shop designer fashion and accessories, luxury beauty, fine jewellery and watches, food, furniture and more – in-store and online.

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