Customer Operations Associate

Solace(1 day ago)

RemoteFull TimeMedior$50,000 - $70,000Customer Experience

About this role

Solace is a healthcare startup that aims to improve patient advocacy and health literacy through innovative tools and expert support. The company is rapidly growing and values intensity, purpose-driven work, and a fast-paced environment.

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Required Skills

Analytics
Automation
Data Analysis
Process Improvement
Cross-functional Collaboration
Operational Planning
Dashboards
Project Management
Systems Optimization
AI Tools

About Solace

www.solace.health

Solace is a healthcare advocacy platform that connects patients with expert advocates, helping them navigate complex medical systems and access necessary care. With services covered by Medicare, Solace enables individuals to receive personalized support tailored to their specific health needs, whether through phone or video consultations. The company's advocates, composed of experienced healthcare professionals, ensure that patients have the guidance needed to make informed decisions about their healthcare journey. By simplifying the process, Solace empowers patients and aims to improve their healthcare outcomes.

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