Customer Success Manager - Analytics Focus

Wordly(8 hours ago)

RemoteFull TimeSenior$60,000 - $80,000Sales

About this role

Wordly is a rapidly-growing AI startup that provides real-time translation services worldwide. They are seeking a Customer Success Manager to analyze customer data, identify trends, and develop scalable programs to promote customer growth and retention. The role involves working closely with various teams to improve customer experience and support a global client base.

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Required Skills

Data Analysis
Customer Success
CRM
Dashboards
Automation
Customer Service
Account Management
Workflow
AI Tools
Language Support

About Wordly

www.wordly.ai

Wordly is an innovative platform specializing in real-time AI translation, captions, transcripts, and summaries designed to enhance accessibility and inclusivity in meetings and events. With support for dozens of languages, it enables live two-way translation and provides flexible access options for attendees across various devices. Wordly's solutions are ideal for corporate, educational, and government purposes, making it a go-to choice for organizations aiming to foster engagement and ensure language access compliance. Trusted by millions globally, Wordly delivers high-quality, affordable, and scalable translation services.

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