Customer Operations Lead
Probook
About this role
Probook is seeking its first operations hire to establish and streamline customer success operations within the home services industry. The role involves foundational work such as auditing, process building, and automating workflows to support rapid business scaling.
Skills
About Probook
www.probook.aiProbook is an innovative AI dispatching software designed specifically for the $700 billion home services industry, serving professionals such as plumbers, electricians, and HVAC technicians. By automating the job assignment process using AI, Probook optimizes technician dispatching, ensuring that the right technicians are matched to the right jobs, which can significantly impact revenue and customer satisfaction. The company's solutions aim to improve operational efficiency and bolster sales for home service businesses, setting them apart in a traditionally manual, data-driven industry.
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About Probook
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Probook.
Salary
$150k – $200k
per year