Customer Operations Officer (Onboarding & Processing)

Avomind

19 hours ago

2.7 on Glassdoor

South Jakarta, Indonesia

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Operations Officer (Onboarding & Processing) manages the complete lifecycle of client onboarding and financial transaction processing for a global online trading and Forex investment group. The role ensures seamless client experiences, regulatory compliance, and efficient handling of deposits, withdrawals, and other payment-related processes.

Skills

Qualifications

University degree in Economics, Finance, Accounting, IT, Project Management, or a related field (preferred)Fluency in Russian, Chinese or Farsi would be an advantagePrevious experience in payment processing, financial institutions, payment providers, or the forex industry is an advantageExperience with CRM systems, client screening tools, and payment platforms is highly beneficial

About Avomind

avomind.com

AvoMind is a strategic consulting firm specializing in data-driven insights for businesses aiming to enhance decision-making and performance. By leveraging advanced analytics and market research, AvoMind provides tailored solutions that help organizations navigate complex challenges and capitalize on growth opportunities. Their expertise focuses on innovative methodologies and the application of actionable intelligence, ensuring clients remain competitive in rapidly changing markets.