Customer Operations Representative, French speaking
GoCardless(6 days ago)
About this role
A Customer Support representative at GoCardless will provide first-class support to customers, primarily in French and English, handling inquiries and advising on product best practices. The role involves stakeholder management, internal collaboration, and supporting various operational projects within a fast-paced fintech environment.
Required Skills
- Customer Support
- Stakeholder Management
- Troubleshooting
- Bilingual
- Product Knowledge
- Communication
- Problem Solving
- Translation
- Internal Operations
- Customer Service
About GoCardless
gocardless.comGoCardless is a payments company that helps businesses collect bank-to-bank payments worldwide, specializing in ACH, SEPA, Bacs and other direct debit schemes. It offers APIs, hosted payment pages and pre-built integrations to automate recurring and one‑off payments, invoicing and subscription billing. Targeting SMBs and enterprises, GoCardless emphasizes predictable cash flow and lower fees than card payments while handling reconciliation, compliance and cross‑border coverage. Developers and finance teams choose it for easy integration with accounting and billing platforms and robust payment orchestration.
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