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© All Rights Reserved. ApplyBlast.com
Immersive Labs
The Customer Operations Specialist will act as the technical and operational engine supporting the Value Engineering team, managing enterprise account health, onboarding, integration support, and daily support queues for Immersive's cyber resilience platform. The role involves preparing data for business reviews, conducting live enablement sessions, handling technical triage, and creating custom reports and documentation to drive customer adoption and satisfaction.
Headquarters
Bristol, England, United Kingdom
Company Size
201-500 employees
Founded
2017
Immersive Labs is a cyber resilience platform and proving ground for the AI enterprise, offering Immersive One to help organizations prove their people, AI agents, and leadership decisions are ready for a world where AI is both used and weaponized. The platform enables realistic drills, hands-on labs, agentic evaluation, and crisis simulations to validate readiness across security teams, developers, business users, and executives. Ranked #1 in the Forrester Wave 2026, Immersive serves over 30% of the Fortune 100 across use cases including cloud security, application security, offensive and defensive security, and OT security.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Immersive Labs.
Immersive Labs didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role
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