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Customer Operations Specialist at Owlet - ApplyBlast

Customer Operations Specialist

Owlet

4 months ago

United States

Onsite

Contract

Junior

0 applicants

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About this role

A Customer Operations Specialist in the Product department supports consumer electronics clients by managing service operations and ensuring customer satisfaction. The role involves coordinating customer service activities, resolving operational issues, and maintaining high standards of service delivery.

Responsibilities

Coordinate daily customer service operations for consumer electronics products
Resolve customer inquiries and operational issues efficiently
Maintain high standards of service delivery and customer satisfaction
Collaborate with product teams to address client needs
Monitor and report on service performance metrics

Skills

About Owlet

owletcare.com

Headquarters

Lehi, Utah, United States

Company Size

51-200 employees

Founded

2012

View Profile

Owlet develops smart baby monitoring products that help parents track their infant’s wellbeing through connected devices and a mobile app. Its products include the Dream Sock and related monitoring solutions that provide real-time readings, alerts, and sleep insights. Owlet operates in the connected health and parenting technology industry.

Recent company news

Business Wire

Owlet Baby Care, the Connected Nursery Ecosystem that Delivers Data-Driven Technology to Modern Parenting, to Become Publicly Traded via Merger with Sandbridge Acquisition Corporation

Feb 16, 2021