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oraclecloudinfrastructure
The Senior Manager, Inbound Voice Contact Centre oversees daily operations, managing and motivating a team of supervisors and agents to ensure customer satisfaction and operational excellence. This role involves driving continuous improvement in service delivery, handling escalated customer issues, and implementing strategies to achieve key performance targets. The position requires a dynamic leader with a strategic mindset to align contact centre goals with overall business objectives.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role
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