Customer Operator
CarMax(3 months ago)
About this role
A Customer Operator at CarMax supports the Service Department by assisting customers on the phone and in person before, during, and after vehicle service and repairs. The role centers on delivering exceptional customer service, managing appointment scheduling and reminders, and maintaining accurate service records in a retail automotive setting.
Required Skills
- Customer Service
- Phone Support
- Appointment Scheduling
- Data Entry
- Communication
- Active Listening
- Spreadsheet
- Recordkeeping
- Invoice Auditing
- Compliance
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
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