Customer Support Specialist (After Hours)

EquipmentShare(1 month ago)

Columbia, MOOnsiteFull TimeJunior$52,074 - $69,948 (estimated)Customer Support

About this role

The Customer Support Specialist (After Hours) at EquipmentShare is a frontline, customer-facing role based at the Corporate Headquarters in Columbia, MO, providing support to internal and external customers during after-hours shifts. The position operates in a multi-channel environment (phone, chat, email) and emphasizes professional, timely, and accurate service while supporting company-wide goals. Bilingual candidates are preferred and the role offers opportunities for growth within a technology-driven, people-first company.

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Required Skills

Customer Service
Communication
Bilingual
Organization
Multitasking
G-Suite
Phone Handling
Active Listening
Negotiation
Time Management

+3 more

Qualifications

High School Diploma
College Degree (Preferred)

About EquipmentShare

equipmentshare.com

EquipmentShare is a technology‑enabled construction equipment rental and services company that provides access to the newest construction equipment and tools from a nationwide network (348 locations). It pairs on‑demand rentals with telematics and fleet‑management software to track assets, optimize utilization, schedule maintenance, and manage jobs. Contractors and construction businesses use EquipmentShare’s combined physical fleet and software platform to reduce downtime, control costs, and improve productivity across projects.

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