Customer Outcomes and CX Reporting Manager
Barclays(29 days ago)
About this role
The Customer Outcomes and CX Reporting Manager oversees the production of customer experience and outcomes reporting for senior stakeholders across the organisation. The role interprets customer data and translates insights into clear, actionable executive-level reports and performance narratives. It also drives continuous improvement in reporting standards to ensure key performance indicators are accurate, timely and decision-ready.
Required Skills
- Data Analysis
- Reporting
- Dashboards
- Stakeholder Management
- Executive Reporting
- Time Management
- Compliance
- Risk Controls
- Strategic Thinking
- Communication
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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