Sr. Customer Insights Analyst (Custom Reporting)

Lyra Health(19 days ago)

RemoteFull TimeSenior$126,515 - $170,639 (estimated)Customer Success

About this role

A Customer Insights Senior Analyst at Lyra Health is a customer-facing analyst who transforms complex performance data into compelling, actionable narratives for large strategic customers. The role validates Lyra’s value, drives adoption and retention, and supports the Customer Success team by delivering executive-ready reporting and insights.

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Required Skills

Data Visualization
SQL
BI Tools
Dashboarding
Reporting Automation
Data Modeling
Stakeholder Management
Communication
Analytics

Qualifications

Bachelor's Degree in Quantitative Field

About Lyra Health

lyrahealth.com

Lyra Health is a workforce mental health company that partners with employers worldwide to deliver evidence-based mental health and well‑being services to employees and their families. It combines a vetted network of therapists, coaches, psychiatrists, and digital programs with personalized care navigation and data‑driven measurement to match people to the right care quickly. Lyra’s platform supports therapy, coaching, medication management, and scalable digital interventions, and offers outcomes reporting and integrations for HR and benefits teams. Employers use Lyra to improve access to care, reduce the impact of mental health on productivity, and measure clinical and business outcomes.