Customer Project Manager

The Customer Project Manager leads and manages the full lifecycle of customer-facing projects and programs across Cisco technologies, ensuring alignment with customer business goals and Cisco's strategic objectives. The role is accountable for successful project execution, including scope, schedule, budget, quality, and customer satisfaction, while providing regular updates to Service Delivery Managers and Customer Experience Managers. Responsibilities include managing project-level budget execution, ensuring operational excellence, overseeing financial forecasting, and maintaining compliance with delivery governance standards.