M&G plc
A Customer RCA & Contact Insight Analyst at M&G Life analyses customer complaints and contact data across voice, secure message, and back-office channels to identify root causes and inform service improvement. The role supports FCA regulatory and Consumer Duty obligations, providing actionable insight and oversight of in-house and outsourced RCA activity to drive prioritisation and reduce avoidable demand.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
2017
M&G plc is an international leader in savings and investments with more than five million customers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for M&G plc.
M&G plc didn’t post a salary, so this is our estimate from similar listings.
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