Customer Relations Agent (Hungarian/English Speaker)

Teya(2 months ago)

Budapest, HungaryOnsiteFull TimeJunior$57,025 - $76,445 (estimated)Hungary Operations

About this role

The Customer Relations Agent at Teya is responsible for providing exceptional support to small merchant clients through various communication channels, including phone, email, and online chat. This role focuses on educating merchants about Teya's products, resolving their inquiries, and ensuring their feedback is utilized to enhance services. Fluency in Hungarian and English, along with strong communication skills, is required to effectively advocate for and exceed customer expectations while contributing to the company's mission of empowering local businesses.

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Required Skills

Customer Support
Communication Skills
Problem Solving
Eager to Learn
Goal Oriented
Team Collaboration
Feedback Handling
Bilingual (Hungarian/English)
Customer Focused
Relationship Building

About Teya

www.teya.com

Teya is a payment solutions provider specializing in card payment systems for small and medium businesses. The company offers an all-in-one platform that includes reliable card machines and tap-to-pay options, designed to streamline transaction processing. With a focus on efficiency, Teya aims to empower small businesses to manage their payment needs seamlessly and effectively.