Customer Relations Assistant Manager
Harrods
About this role
The Customer Relations Assistant Manager at Harrods leads a team to handle complex customer issues, ensuring high standards of service while driving improvements across the business. The role involves coaching team members, managing escalations, and collaborating with other departments to enhance customer outcomes.
Skills
About Harrods
harrods.comHome to over 3,000 brands, shop designer fashion and accessories, luxury beauty, fine jewellery and watches, food, furniture and more – in-store and online.
Recent company news
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1 week ago
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About Harrods
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Harrods.
Salary
$93k – $122k
per year