Customer Relations Coordinator

The Customer Relations Coordinator provides front-line administrative and customer service support to ensure accurate shipment processing, documentation, and communication across multimodal transportation terminals, air/ocean branches, or contract logistics sites. Serving as a primary point of contact for customers, carriers, drivers, and internal teams, the role facilitates the timely movement of freight and provides accurate shipment updates. Responsibilities include scheduling, tracking, documentation, and supporting core financial activities like billing and accounts receivable.