Customer Relations Coordinator

The Customer Relations Coordinator provides front-line administrative and customer service support to ensure accurate shipment processing, documentation, and communication across multimodal transportation terminals, air/ocean branches, or contract logistics sites. Serving as a primary point of contact for customers, carriers, drivers, and internal teams, the role facilitates the timely movement of freight and ensures customers receive accurate updates. The position involves scheduling, shipment tracking, documentation management, and core financial activities such as accounts receivable, accounts payable, and billing.