Customer Relations Coordinator

The Customer Relations Coordinator provides front-line administrative and customer service support to ensure accurate shipment processing, documentation, and communication across multimodal transportation terminals, air/ocean branches, or contract logistics sites. Serving as a primary point of contact for customers, carriers, drivers, and internal teams, the role focuses on scheduling, shipment tracking, and core financial activities like billing and accounts receivable. The position requires close collaboration with operational teams to support the timely movement of freight and resolve routine service issues.