Customer Relations Coordinator

The Customer Relations Coordinator provides front-line administrative and customer service support to ensure accurate shipment processing, documentation, and communication within a transportation terminal or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and customers receive timely, accurate updates. The role is responsible for scheduling, shipment tracking, customer support, documentation, and core financial activities such as accounts receivable, accounts payable, and billing.