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© All Rights Reserved. ApplyBlast.com
HSBC
A Customer Relations Deputy Director at HSBC manages complex complaints and high-risk cases across all channels, ensuring adherence to regulatory guidelines. The role involves conducting thorough investigations, proposing documented resolutions, and analyzing complaint trends to drive process improvements. Additionally, the position focuses on coaching teams, liaising with internal and external stakeholders, and maintaining audit-ready documentation.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1865
HSBC is one of the world’s largest banking and financial services organisations, founded in 1865 and serving millions of customers through its four global businesses. It offers a broad suite of services including retail and wealth management, commercial banking, global banking and markets, and private banking. With a global footprint and strong brand presence, HSBC focuses on connecting customers and corporates to international opportunities across markets and currencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HSBC.
HSBC didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role