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© All Rights Reserved. ApplyBlast.com
Productboard
The Customer Relations Management Representative provides customer service functions by utilizing technical product knowledge to assist with product ordering, pricing, and delivery. This role involves responding to customer inquiries via phone, email, and portals, while coordinating with internal teams to ensure order fulfillment and manage customer accounts throughout the sales cycle. The position requires strong problem-solving skills and proficiency in SAP to support continuous improvement of the customer experience.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
2014
Productboard is the only comprehensive agentic product management system built for product makers. It helps teams understand customer needs, prioritize features, and ship the right products by centralizing feedback, synthesizing insights with AI, and building clear roadmaps aligned to business strategy. Its Spark agentic system automates tasks like feedback synthesis, competitive intelligence, and product brief creation, while integrations with development and collaboration tools support cross-functional planning.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Productboard.
24% below the average for this role