Oracle
The Customer Relations Operations Manager leads Medicaid Customer Relations Operations, serving as the primary contact for call center and mailroom functions while ensuring exceptional service delivery to recipients, providers, and agency stakeholders. This role involves overseeing call center and mailroom services, leading managers, and driving continuous improvement to meet service level agreements and key performance indicators. The position requires strong leadership experience in healthcare payer operations and the ability to thrive in a fast-paced environment.
Oracle Corporation is a multinational technology company that builds enterprise software, cloud infrastructure, and engineered systems for large organizations. Best known for the Oracle Database, the company also offers a broad portfolio of enterprise applications (ERP, HCM, CX), analytics, middleware, Java, and hardware, plus Oracle Cloud Infrastructure (OCI) with SaaS, PaaS, and IaaS services. Oracle supports customers through consulting, managed services, and global technical support to migrate and modernize mission‑critical systems. Enterprises choose Oracle for its integrated stack, scalable performance, and enterprise‑grade security and reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
46% above the average for this role
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