Trust Bank
The Customer Relations Specialist at Trust handles end-to-end customer complaint resolution, ensuring timely and fair outcomes while maintaining regulatory compliance. The role involves managing high-volume complaint operations, conducting root cause analysis, and collaborating with internal stakeholders to improve processes and prevent recurring issues. This position focuses on delivering a delightful customer experience within a fast-paced, digitally native banking environment.
Headquarters
Singapore, Central Region, Singapore
Company Size
51-200 employees
Founded
2022
Trust Bank is a Singapore-based digital bank backed by Standard Chartered and FairPrice Group, branded as "The Digital Bank For The Everyday Us." It offers mobile-first everyday banking products—such as deposit and transaction accounts, digital payments, and card services—designed for consumers and households. The bank emphasizes simple, app-driven experiences and leverages its FairPrice link to deliver local retail benefits and conveniences. Trust Bank aims to simplify everyday finances with easy account management, payments and rewards tailored to daily spending.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Trust Bank.
Trust Bank didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role