Customer Relationship Concierge

Scalabrini Communities is seeking a Customer Relationship Concierge to deliver a seamless customer experience by supporting prospective residents and their families from initial enquiry through to admission. This role involves managing customer inquiries, coordinating the resident onboarding journey, and collaborating with village teams to ensure smooth transitions into the community. The position is based at the Chatswood Support Office but requires spending most time in villages to build relationships and support operational practices.