Customer Relationship Executive
JLL(26 days ago)
About this role
A Helpdesk Executive at JLL/Brightstone serves as the on-site point of contact for guests and tenants at a residential property, representing the client and the company. The role focuses on maintaining strong public relations, managing communications and feedback, and coordinating with internal teams to ensure a positive customer experience. It involves front-desk duties, handling requests and complaints within turnaround times, and supporting site operations and events.
Required Skills
- Customer Service
- Tenant Relations
- Communication
- Hospitality
- Complaint Handling
- Feedback Collection
- Microsoft Office
- Inventory Management
- Event Management
- Emergency Response
Qualifications
- Educational Background in Hospitality
About JLL
jll.comJLL (Jones Lang LaSalle) is a leading professional services firm specializing in commercial real estate and investment management. The company provides a comprehensive range of services to owners, tenants, and investors, addressing their property needs on a national and global scale. With a focus on innovative and intelligent solutions, JLL aims to tackle complex real estate challenges and create better futures within the industry. Their expertise spans various sectors, including advisory, leasing, property management, and capital markets.
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