Customer Relationship Management Manager, India, Southeast Asia & Middle East
SWAROVSKI(22 hours ago)
About this role
The Customer Relationship Management Manager at Swarovski is responsible for managing and evolving the CRM ecosystem, executing loyalty and communication programs, organizing member events, analyzing customer data, and supporting VIP customer journeys. The role aims to foster customer loyalty, enhance brand engagement, and align strategies across markets in a globally iconic brand environment.
Required Skills
- CRM
- Loyalty Programs
- Data Analysis
- Customer Engagement
- Event Planning
- Marketing Strategy
- Customer Journey
- Campaign Management
- Budget Management
- B2B2C
Qualifications
- Bachelor’s degree in business/marketing
About SWAROVSKI
swarovski.comStep into the magical world of Swarovski: charming jewelry, elegant watches and sparkling crystal creations commemorate the brand's tradition and craftsmanship.
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