Director, Customer Relationship Management
Mohegan Sun(6 days ago)
About this role
The Director of CRM at Mohegan is responsible for developing and implementing strategic customer relationship management initiatives for digital gaming, focusing on customer loyalty and lifetime value. The role involves leading a team and collaborating with various departments to optimize campaigns, loyalty programs, and customer engagement efforts.
Required Skills
- CRM Platforms
- Data Analysis
- Marketing Automation
- Customer Engagement
- Retention Marketing
- Campaign Management
- Analytics Tools
- Player Loyalty
- Digital Marketing
- Gen AI
About Mohegan Sun
mohegansun.comExplore the thrill of Mohegan Sun! Play games in our casino and online in CT, where we offer the best in slots, table games, hospitality, dining, and entertainment!
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