John Crane
The Customer Reliability Engineer - Pipeline serves as a key customer-facing professional responsible for managing engineering reviews, troubleshooting efforts, and technical discussions to offer reliability improvement solutions. This role ensures customers are well-trained with products and services while acting as a liaison between customers and internal teams to provide exceptional field service support and equipment reliability improvement. The position involves facilitating tear-down and inspection reports, participating in root cause failure analysis, and compiling key performance indicators to enhance performance reliability and customer satisfaction.
Learn more about how John Crane can keep your mission-critical operations running efficiently by maximizing the reliability of your rotating equipment with engineered products innovative technologies and expert services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for John Crane.
John Crane didn’t post a salary, so this is our estimate from similar listings.