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© All Rights Reserved. ApplyBlast.com
Smiths Group
The Customer Reliability Engineer - Pipeline role serves as a key customer-facing professional responsible for managing engineering reviews, troubleshooting efforts, and technical discussions to offer reliability improvement solutions for industrial customers. This position acts as a liaison between customers and internal teams to ensure exceptional field service support, equipment reliability, and customer satisfaction. The role involves facilitating tear-down and inspection reports, participating in root cause failure analysis, and providing technical support for field commissioning and troubleshooting. Additionally, the engineer assists with training pipeline operators and compiling key performance indicators to focus on performance reliability and repair cycle times.
Smiths Group is a UK-headquartered global engineering company comprised of three businesses—John Crane, Flex-Tek and Smiths Detection. It designs, manufactures and delivers engineering solutions for critical applications across energy, industrials, construction and aerospace. John Crane provides mission-critical sealing and rotating equipment, Flex-Tek handles liquids and gases, and Smiths Detection specializes in threat detection and security screening technologies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Smiths Group.
Smiths Group didn’t post a salary, so this is our estimate from similar listings.