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© All Rights Reserved. ApplyBlast.com
Waters
The Customer Remote Support Agent provides advanced troubleshooting and technical support for Waters Biosciences Division instrumentation via phone, email, chat, or online diagnostic tools. This fully remote role involves collaborating with customers to ensure equipment operates effectively while maintaining high performance across key support metrics. The position requires diagnosing system issues, documenting support activities, and escalating complex cases as needed.
Waters offers a comprehensive range of analytical system solutions, software, and services for scientists. Liquid Chromatography. Mass Spectrometry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Waters.
Right around the average for this role