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Tier 1 Support Agent at Togetherwork - ApplyBlast

Tier 1 Support Agent

Togetherwork

8 months ago

3.0 on Glassdoor

Hybrid

Full Time

Junior

0 applicants

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About this role

A Tier 1 Support Agent serves as the initial contact for Pet Care software customers, providing support via email, chat, and phone. The role involves assisting users with technical questions, troubleshooting issues, and escalating complex cases, while fostering a positive customer experience.

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About Togetherwork

togetherwork.com

Headquarters

Austin, Texas, United States

Company Size

501-1000 employees

Founded

2015

View Profile

Togetherwork provides integrated software and financial solutions for communities, associations, and mission-driven organizations. Its platform combines community and operations tools with payments, fundraising and financial administration to help groups centralize workflows and revenue. Togetherwork’s goal is to simplify back‑office work, boost member engagement, and improve reporting and impact tracking. Organizations use it to replace fragmented systems with a single platform tailored to community needs.