AU1_pj5v7lt4vupujavtrikh7cabt4
A Customer Resolutions Officer at a growing financial services business manages complex customer complaints through the Internal Dispute Resolution (IDR) process. The role involves investigating complaints, making sound decisions, and ensuring fair and compliant outcomes for customers. The position requires maintaining a complaints register, reporting on trends, and supporting AFCA-escalated matters.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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AU1_pj5v7lt4vupujavtrikh7cabt4 didn’t post a salary, so this is our estimate from similar listings.