WindshieldHUB
The Customer Retention & Cancellation Specialist works remotely to engage customers who are considering canceling scheduled auto glass services, identify the underlying reasons, and attempt to retain the order while delivering a positive experience. The role involves handling objections, offering solutions, and documenting interactions in the CRM, with a focus on meeting retention and quality targets.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2014
Fast, reliable windshield replacement & repair by certified experts. Mobile service nationwide & lifetime warranty. Book online with WindshieldHUB today.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WindshieldHUB.
WindshieldHUB didn’t post a salary, so this is our estimate from similar listings.
38% below the average for this role