1st Formations
A Customer Retention Executive at 1st Formations protects and grows long-term client relationships across company formation, compliance, and Accounting-as-a-Service products. The role involves proactively engaging with small business clients to resolve issues, reduce churn, and identify opportunities to deepen relationships while balancing customer advocacy with commercial objectives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 1st Formations.
74% below the average for this role