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Customer Satisfaction Student worker at Signify - ApplyBlast

Customer Satisfaction Student worker

Signify

4 months ago

3.7 on Glassdoor

Copenhagen, Denmark

Onsite

Part Time

Intern

0 applicants

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About this role

This role involves validating, categorizing, and dispatching customer support tickets while performing minor ticket resolutions and managing bulk claim refunds for retailers. The candidate will provide dispatch and billing support to Field Support Engineers, monitoring ticket queues and engaging in general administrative reporting. An ideal candidate is a current college student with a proactive attitude and proficiency in Microsoft Office tools.

Responsibilities

Validate and categorize incoming customer support tickets
Perform minor ticket resolutions and send follow-up communications
Manage system uploads for bulk claim refunds to retailers
Provide dispatch and billing support to Field Support Engineers
Monitor ticket queues and complete general administrative reporting

Skills

Qualifications

Current College Student

About Signify

signify.com

Headquarters

Eindhoven, North Brabant, Netherlands

Company Size

10001+ employees

Founded

1891

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Signify, the world leader in lighting, offers innovative LED solutions and connected lighting systems that enhance safety, sustainability, with smarter controls.