Driveway

Customer Satisfaction Supervisor

Driveway(1 month ago)

Dallas, TXOnsiteFull TimeManager$50,000 - $75,000Customer Service
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About this role

A Customer Satisfaction Supervisor at Driveway oversees the customer satisfaction function for the company’s online car retail business, focusing on the post-purchase customer experience. The role represents customer outcomes within the organization and supports Driveway’s mission to make car ownership easy, transparent, and enjoyable.

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Required Skills

  • Team Management
  • Hiring
  • Performance Management
  • Coaching
  • Escalation Handling
  • Process Improvement
  • Data Analysis
  • CRM Management
  • ERP Management
  • Communication

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Qualifications

  • High School Diploma or Equivalent
Driveway

About Driveway

driveway.com

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